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Case Study

GARDENS OF BABYLON

Building Brand Momentum Through Consistent Marketing and Community Engagement

Role: Marketing & Content Strategy Support
Industry: Retail, Landscaping & Service
Scope: Social Media, Content Development, Campaign Support, Community Engagement

Client: Gardens of Babylon

Role: Marketing & Content Strategy Support

Scope of Work:

  • Social media content planning and execution

  • Educational and seasonal content development

  • Campaign and event marketing support

  • Community engagement and audience communication

  • Digital and printed marketing collateral creation

  • Brand consistency across customer touchpoints

THE PROJECT

THE CHALLENGE

Gardens of Babylon had strong community recognition but needed more consistent marketing execution to support retail, services, and seasonal demand.

Key challenges included:

  • Highly seasonal marketing cycles

  • Need for clearer customer education around products and services

  • Inconsistent messaging across digital and in-store experiences

  • Opportunity to strengthen community engagement and repeat visitation

MY STRATEGY

To support long-term brand growth, marketing efforts focused on improving consistency and connecting customer experiences across channels.

Key initiatives included:

  • Building integrated marketing and customer communication across social, retail, and service touchpoints

  • Creating educational, customer-friendly content around plant care and wellness

  • Supporting seasonal campaigns and community-driven events

  • Improving brand consistency across digital and physical marketing materials

  • Supporting campaigns through digital and printed marketing collateral

THE RESULTS

KEY OUTCOME
✔ Engagement more than doubled from 1,624 to 4,182 average monthly interactions (2020–2023)
✔ Monthly reach grew from 38K to 93K average viewers
✔ New follower growth increased from 172 to 483 average monthly followers
✔ Increased consistency in customer communication across marketing channels
✔ Stronger community engagement supporting retail and service activity


WHAT DROVE THESE RESULTS

  • Educational content supporting customer confidence and loyalty

  • Seasonal and event-based campaign support

  • Improved consistency across marketing channels

  • Stronger alignment between in-store promotions and social storytelling

SOCIAL MEDIA CONTENT
Highlights

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Event & Community
SUPPORT

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